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IGear (igear.com) Edit

About: IPod accessories store with a wide range of iPod accessories for the iPod, ipod nano, iPod Video , iPod shuffle and iPod mini ipod Accessories, ipod case, Laptop Accessories, Laptop Case, Headphones, PSP Accessories, PSP Games, PSP Cases, Memory, Camera A Edit
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Ianred1975 : BAD IGEAR

Yes be careful when buying from them. I think this is how they work - they deliver small stuff and when you order big items, all hell brakes loose. Ordered a iphone G4 from them. We had to pay via EFT. Item has not arrived since April. Nicole and her side-kick Kerry send you harrassing emails and ask you to do a post office search for yourself, although the tracking number belongs to a courier company. When asked for proof of tracking numbers they simply ignore you. They refuse to refund you the money or send a new item. You are subjected to an investigation into an item which according to them is not lost and you must just wait until they find it!. We reported them to the Consumer Protection Commission - after which Nicole told us not to threaten them. We phoned them today as well and Nicole had a screaming fit over the telephone as soon as we mentioned from where we phoned. She screamed and shouted and put the phone down. Subsequently she then responded to an email where we quoted her page 162 of the Consumer Protection Act which points out Administrative Fines. Once again, she makes out as if she is fully conversant in the Protection Act. The Complaints Unit told us in writing that it would take 6 weeks to resolve this dispute, but Nicole knows it takes 8 months. This makes you think that she must have been investigated by some body before or not? We suggest you file a complaint the Complaints Handling Unit at [B][I][U]ncc@thedti.gov.za[/U][/I][/B].
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