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About: Purchased a 14001b manual lathe with a 1yr full warranty on 04/27/13 for $3,899.00 including s/h on ebay from Bolton Hardware . Auction did not say it was unassembled or assembly required. We received this machine and contacted the company because parts were missing and we did not know how to assemble it. We thought the assembly instructions were also missing, asked for them and were told there is none, they sent some of the missing parts after 3-4 weeks. We are still missing some parts, and after numerous emails begging them to help us with the assembly, they sent me documents of a few pictures on how to assemble some of the parts needed to be assembled, i went as far as i could and sent pictures back on where i was stuck and they replied with "refer to first document'. I do not know how to hook up wiring for this machine without instructions, i am not an electrician, I can not get the coolant tank assembled or the brake pedal or the DRO. We finally gave up trying when the owners of the company were not answering the questions needed to complete the assembly in order for us to assemble it. I have never in my life purchased an item unassembled with no assembly instructions, how would I know which screws to use for what or where what goes and I was told by the company we are the only ones in the whole wide world that has not been able to assemble the machine. I contacted other buyers of equipment from this company on ebay and all of them said their machines did not come unassembled like ours did. More than a few times the company manager at Bolton told us they would take the machine back, after there being no way we can assemble this machine we decided on returning it. The company emailed me that they would take the machine back and gave me a quote of $390.00 on shipping it to them, they were just waiting on information from the owners regarding the refund method because of it being past the 90 days and paypal would not allow them to refund it on there. We boxed up all the loose parts for the machine and bought wood and crated the machine up awaiting the info on refund to ship out the machine on 08113/2013 and on 08/14/2013 I received an email from Bolton saying they will not take the machine back, if I want I can sell it. I am devastated by how this transaction turned out. How can I sell a machine that is unassembled that I cant answer questions on how to assemble it, why would I do that to someone. Please stay away of this company, don't let them burn you like they did us. Right now we have 4k of scrap metal sitting in the corner of the shop and Bolton does not care. Bolton Hardware (boltonhardware.com) is currently categorized under the category: websiteedit and currently has 3 reviews. Bolton Hardware (boltonhardware.com) has been rated out of 5 stars and this page has been viewed by 1765 people.

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Bolton Hardware (boltonhardware.com) is currently using more than 1 social platforms for marketing and networking. Having a Facebook, Twitter, or LinkedIn account for your online or offline business is critical now-a-days. We reccomend all businesses to use social media marketing as one of their leading strategies. And with the launch of new social tools such as Google+ (Google plus), using social signals and taking your business to the next level has never been easier. So far we've recieved 0 notices on Bolton Hardware (boltonhardware.com) being scammy or fraudulent.
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ruthie: Don't do business with these people.
Accepted CNC machine that was damaged. Bolton assured us that they would make everything right within 2 -3 weeks. It's been 6 weeks and nothing has been done. The machine can't even be plugged in and we still don't have the controller and wires needed to be able to run this machine. It's just getting a run around from Bolton that is so wrong.
Additional rating:
Reccomendation: 1 star rating1 star rating1 star rating1 star rating1 star rating
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undefined: Stay Away from this Company
Purchased a 14001b manual lathe with a 1yr full warranty on 04/27/13 for $3,899.00 including s/h on ebay from Bolton Hardware . Auction did not say it was unassembled or assembly required. We received this machine and contacted the company because parts were missing and we did not know how to assemble it. We thought the assembly instructions were also missing, asked for them and were told there is none, they sent some of the missing parts after 3-4 weeks. We are still missing some parts, and after numerous emails begging them to help us with the assembly, they sent me documents of a few pictures on how to assemble some of the parts needed to be assembled, i went as far as i could and sent pictures back on where i was stuck and they replied with "refer to first document'. I do not know how to hook up wiring for this machine without instructions, i am not an electrician, I can not get the coolant tank assembled or the brake pedal or the DRO. We finally gave up trying when the owners of the company were not answering the questions needed to complete the assembly in order for us to assemble it. I have never in my life purchased an item unassembled with no assembly instructions, how would I know which screws to use for what or where what goes and I was told by the company we are the only ones in the whole wide world that has not been able to assemble the machine. I contacted other buyers of equipment from this company on ebay and all of them said their machines did not come unassembled like ours did. More than a few times the company manager at Bolton told us they would take the machine back, after there being no way we can assemble this machine we decided on returning it. The company emailed me that they would take the machine back and gave me a quote of $390.00 on shipping it to them, they were just waiting on information from the owners regarding the refund method because of it being past the 90 days and paypal would not allow them to refund it on there. We boxed up all the loose parts for the machine and bought wood and crated the machine up awaiting the info on refund to ship out the machine on 08113/2013 and on 08/14/2013 I received an email from Bolton saying they will not take the machine back, if I want I can sell it. I am devastated by how this transaction turned out. How can I sell a machine that is unassembled that I cant answer questions on how to assemble it, why would I do that to someone. Please stay away of this company, don't let them burn you like they did us. Right now we have 4k of scrap metal sitting in the corner of the shop and Bolton does not care.
Additional rating:
Reccomendation: 1 star rating1 star rating1 star rating1 star rating1 star rating
Customer Satisfaction: 1 star rating1 star rating1 star rating1 star rating1 star rating
Product Quality: 1 star rating1 star rating1 star rating1 star rating1 star rating
Trust: 1 star rating1 star rating1 star rating1 star rating1 star rating
Customer Service: 1 star rating1 star rating1 star rating1 star rating1 star rating
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