I placed an order from this website WITH THE STIPULATION that I had to have my order ($300) by a SPECIFIED date. If they COULD NOT fulfill my request I sent the directions TO CONTACT ME IMMEDIATELY! Well, the deliver by date has expired! I have made numerous contact attempts both by telephone and by email with NO response EXCEPT a couple days ago I was LIED to and told they "were going to contact me" (yeah, when?) "because some of my items were on backorder." Again, this call was 2 days before the date my items were to TO BE DELIVERED!!! I was assured and promised, and reassured that my order would arrive by the date I specified amd would not be charged additional shipping. It's 2 days PAST the DUE BY date and the order hasnt even been shipped. I did recieve a "partial shipment" and ordered what I thought to be a set of panties...apparently, 'assorted" to supermodelboutique.com means "1 pair, 1 color." I didn't do my research before ordering...BE WARNED: DO NOT order from this company!!! The headache alone isn't worth any "great clearance." I just wish I'd never stumbled across their website.

I ordered two pairs of shoes and some other items. The shipping was expensive but I have to admit it was a lot of stuff. The package came in a week (normal time frame from US to Europe). When I opened it there were four items missing. I contacted support. These guys are not especially kind and their English is weird and unprofessional but they sent the items at their own expense with minor quibbles. I had no problem with them and would buy again in this site. I recommend them if you can put up with errors (at their own expense) and one-liner emails with funny English.

My card is charge and order didn't ship! I called customer service waste of time person does not speak english will. Website claim card are not charge until order ship.